SHEIN is a treasure trove for trendy finds that won’t break the bank. But we all know that sometimes, things just don’t fit the way we’d hoped. Luckily, SHEIN has a return process that makes it super easy to send back what doesn’t work and get your refund. Here’s a step-by-step guide on how to return your SHEIN items without the hassle:
Starting the Return Process
First things first, you’ll need to log in to your SHEIN account. Once you’re in, head to My Orders to find the item you want to return. From there, just hit the Return Item button and follow the prompts.
You’ll be asked to select the items you want to send back and choose a reason for the return. After submitting, you’ll receive a return number and instructions on what to do next. Keep an eye on your email for those details!
Packing It Up
Once you’ve got the return info, it’s time to pack up your items securely. Make sure they’re in their original packaging and in brand-new condition. This part is crucial—SHEIN has specific requirements for different types of products:
• Electronics must be in their original packaging, unused, unactivated, and in perfect condition. If your gadget doesn’t work or arrives damaged, contact SHEIN ASAP.
• Furniture needs to be returned unused, undamaged, and in its original packaging as well.
• Shoes? Only tried on soft surfaces, please—no scuffs allowed!
• For most other items, just ensure they’re still in their packaging and good as new.
Shipping It Back
SHEIN offers a few different ways to get your return sent off. Packages can be dropped off at your nearest post office, at an EVRI location, or popped into an InPost locker. Schedule a package pickup with Cinch Returns to handle the drop off. Just let Cinch know which drop off to go to!
Bonus tip: SHEIN now lets you return your items at Forever 21 stores through Happy Returns. It’s a great option if you prefer handling things in person!
Before your package is dropped off, don’t forget to keep your return receipt. It’s your proof that the package is on its way back, so hold onto it until everything is processed.
What Happens Next?
Once your return is on its way back to SHEIN, you’ll just need to wait for the refund process to begin. Typically, it takes a bit of time for the package to be inspected and the return to be processed. SHEIN will send you updates, and once everything is sorted, your refund will be issued to your original payment method. If you used store credit or a SHEIN wallet balance, your refund will go back there, ready for your next shopping spree.
The Cinch
SHEIN’s return process is built for ease, so whether you’re sending something back by mail, through a drop-off, or at Forever 21, it’s all pretty seamless. Just follow the steps, pack up your items properly, and you’ll be good to go! And that’s the Cinch with SHEIN returns.
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