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What’s the Cinch with…Amazon Returns

I live on Amazon. Quite literally. Everything I ever need starts with an Amazon search. And I’m spoiled. Ever since I signed up for Amazon Prime, I won’t wait more than a day for my packages. Amazon has really made life easier for me and my family. But even Amazon items can disappoint sometimes.



Returning items from Amazon is actually pretty straightforward. It’s really just five steps:


1. Select return from the Orders screen

2. Select a reason for the return

3. Select refund method

4. Package your item for return

5. Select return method (with Cinch, duh 😆)


These steps may still seem overwhelming so I’ll walk you through it.


Start with the Orders Page

The orders page can be found by clicking on your profile name at the top of the page. A menu will open up and you’ll find “Track and Manage Your Orders” under the “Your Orders” section. Click here.


Got a ton of recent orders? Find the item that you’d like to return by searching through all those goodies. Once you find it, click on it and scroll down to “Need help with your item?” In this section, you will find an option to “refund or replace items” option. Click here. Cinch tip: if you’re returning electronic devices, delete any personal information! Nobody wants your practice selfies on their new camera.



Amazon will then prompt you to choose a reason for the return. Based on your response, it might require more information. For example, if you indicate the item has missing or broken parts, it will ask you to tell Amazon more. Once completed, it will then ask you about the condition of the return packaging and to provide more information about why you are returning the package. You may get a message after this asking how they can make it right.


If you move forward, it’s time to pack up that return. Keep in mind that each Amazon shipping label is associated with the specific product being returned so don’t include items from multiple orders or shipments in the same shipping box. You will also need to indicate what refund method you would like. You can either have the funds returned to the original form of payment or refunded to your Amazon account balance. This is the faster method and you will get your refund in 2-4 hours.



The final step is to choose how you would like to make the return. While Amazon provides a few options, I recommend that you schedule a pickup with Cinch Returns! It’s super simple and you don’t have to worry about leaving your house.


The Cinch

Easy-peasy lemon-squeezy. If you’re like me, you shop at Amazon a ton so you’ll get the hang of their return policy pretty quickly. And that’s the Cinch with Amazon returns.


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